Ask Adam specializes in helping people use their Macs, iPhones, and iPads with less stress and more success.
Thanks for all your help — it’s been a big relief and comfort knowing I have you to call on when technology drives me crazy.
Doris W.
Some ways we often help Mac owners like you:
Backups
We’ll devise a custom backup strategy for you and set up hassle-free backups. This may include a local Time Machine backup drive, a Time Capsule or OS X Server backing up multiple Macs over the network, a bootable clone of the system drive, and a cloud service for offsite backups. 1 hour per Mac.
Checkups
Is your Mac slowing down? We’ll review your system, do some routine maintenance and diagnostics, tell you where the bottleneck is and what can be done to speed things up, such as deleting files, adding RAM, or switching from a hard drive to flash-based storage. 1 hour per Mac.
Password Management
We’ll wrangle your passwords, organize and record them in a secure password management system. You’ll use a password manager to create super-strong passwords, store them securely, sync them to all your devices, and automatically log in to your accounts. 2 hours.
Purchases
Shopping for new hardware? We’ll guide you to the right model and make sure all your data makes the move from the old computer to the new one.
Upgrades
Finally ready to take the plunge and update to the latest macOS? We’ll get your system updated, show you what’s new, and help you deal with any incompatible software.
Apple IDs and iCloud
Got a new gadget in the house and want to make sure it’s all set up properly with iCloud services? Want to sort out your family’s many Apple IDs and set up Family Sharing? We’ll help you recover any lost passwords, set up Apple IDs for your children, and share music, movies, and apps with the whole family. 2 hours.
Training
Mac Basics
New to the Mac? Learn to use the Finder, the Dock, Spotlight Search, and Mission Control. Discover keyboard shortcuts and trackpad tricks that can save you time. Figure out where your Downloads go. Learn to scan documents with your all-in-one multifunction printer.
iPhone/iPad Basics
New to iOS? Learn to find, install, and organize apps. Master multitasking, explore the Control Center, and get to know Siri. Use iCloud to store and sync your most important information across all your Apple devices. Learn how to make your battery last longer.
Photos
Do you have thousands of photos in iPhoto and no idea how to organize them? We’ll help you collect them all in one place, reduplicate them, and then organize them using events, faces, and places. Learn how to choose your favorite photos, edit them, and share them with friends and family.
iMovie
Do you shoot video with your iPhone or iPad? Learn to import clips into iMovie and produce a high-definition movie with professional titles, transitions, and background music to share with family and friends.
Pages & Numbers
Learn to use Apple’s office apps to create beautiful documents and spreadsheets. Open and edit Word and Excel files without installing Microsoft Office. Store your files on iCloud Drive and edit the same files with your Mac, iPad, or iPhone, whichever is handy. Create posters, flyers, letters, budgets, envelopes, and more.