For businesses, we develop a support plan tailored to your specific needs.
My hourly rate for businesses without a support agreement is $200/hr, with a 1-hour minimum. Additional work is billed in 15 minute increments. When my travel time is more than 30 minutes one-way, my fee includes the time required to reach your location.
I charge for personal support on a sliding scale, with a 1-hour minimum. Additional work is billed in 15 minute increments. Outside of Philadelphia and the immediate suburbs, a travel fee or minimum fee may apply. Please contact me to discuss rates.
Remote Support is available only with a support agreement. For remote assistance by phone or screen-sharing, a 30 minute minimum applies.